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Frequently asked questions
George specializes in creating custom, hand-drawn graphite pencil portraits. He focuses on capturing cherished subjects—including individuals, beloved pets (dogs, cats, horses, etc.), and homes or architectural keepsakes. All original artwork is produced on high-quality archival paper up to a maximum size of 8×10 inches. If you have a unique request outside of these, feel free to inquire!
Backgrounds are omitted by default so the full focus remains on the primary subject. If you would like specific background elements included (such as a garden, doorway, or landscape), please explicitly describe your request in the "Request a Quote" form or during communications with the artist before your quote is issued.
How to Begin the Process:Request a Quote: Start by filling out our Request a Quote form. Upload your photo, specify your preferred details, and provide your contact information.Receive Your Personalized Quote: We will evaluate your photo and send an all-inclusive quote covering the artwork cost, applicable Virginia sales tax, and exact shipping fees (including full insurance and signature confirmation).Secure Your Spot (50% Deposit): To confirm your order and reserve a spot on George’s active commission calendar, a 50% deposit is required. Because placing an order reserves dedicated time on the schedule, deposits are generally non-refundable.Review & Approve Your Proof: Once your drawing is complete, we will email you a digital proof for your review. This is your opportunity to examine the artwork and request minor refinements.Final Payment & Shipping: Upon your approval, you will pay the remaining balance—applying any eligible promotional portfolio discounts—and your artwork will be carefully packaged and shipped directly to you.We are committed to providing you with a beautiful, hand-drawn memory that you will cherish for years to come.
Prices for our custom drawings are determined by several factors, including the size of the drawing, the number of subjects within the artwork, and the overall complexity and level of detail requested. Each drawing is unique, so we provide a custom quote.
No, the prices displayed in our portfolio are for reference only. They're estimates based on typical sizes and complexities. Your final price will be customized after we receive your photo and specific drawing details through the Request a Quote link.
The time it takes to complete a drawing varies based on the size, complexity, and George's current workload. We'll provide an estimated completion timeframe along with your personalized quote.
When preparing your image, please crop the photo to highlight the specific focus area if possible. Additionally, always include a clear description in the notes field when submitting your quote request (e.g., "head and shoulders portrait only" or "front entrance facade only").
All finished drawings are sealed in moisture-proof archival sleeves, sandwiched between heavy-duty rigid backing boards, and shipped via USPS Priority Mail, USPS Ground Advantage, or UPS Ground with full transit insurance. A signature is required upon delivery for all original artwork to protect against theft or weather exposure.Please see our Shipping Policy for complete details.
Your privacy is paramount. We will not share any of your personal information with anyone outside of Hand-Drawn Memories (except as necessary to run our business).Generally, all submitted reference photographs and completed drawings remain strictly private. However, we may offer you an optional Promotional Discount: if you choose to grant permission for us to feature your completed artwork and reference photo in our website portfolio or marketing materials, you will receive a promotional discount on your commission. Participation is entirely voluntary.Please see our Privacy Policy for complete details.
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